What is SOC 2 Compliance?

Developed by the American Institute of CPAs (AICPA), the SOC 2 framework is an internationally recognized security compliance standard for Software-as-a-Service (SaaS) companies. Acquiring this credential demonstrates a company’s commitment to implementing and maintaining effective information security controls.

To achieve compliance, the organization had to pass a technical audit, which required independent verification that Avandé has not only established, but also follows, strict information security policies and procedures encompassing the 5 Trust Services Principles (TSP) defined by the Assurance Services Executive Committee of the American Institute of Certified Public Accountants (AICPA). These principles are security, availability, processing integrity, confidentiality, and privacy.

Five Trust Principles of SOC 2

Controls that protect against unauthorized access, unauthorized disclosure, or damage to systems. Examples include endpoint protection and network monitoring.

Controls that keep systems operational and available at a level that meets stated business objectives. Examples include performance monitoring and disaster recovery.

Controls that ensure systems perform in a predictable manner, free of accidental or unexplained errors. Examples include software development lifecycle management and quality assurance.

Controls that protect confidential information throughout its lifecycle from collection and processing to disposal. Examples include encryption, identity, and access management.

Controls specific to protecting personal information, especially that which you capture from customers. Examples include privacy policies and consent management.

How does being SOC 2 compliant benefit

Avandé clients and partners?

SOC 2 compliance mandates stringent privacy controls to safeguard patient, provider, utilization, and financial data. By partnering with a SOC 2 compliant company, clients can rest assured that their data are handled in accordance with industry-leading privacy and compliance standards.

SOC 2 compliance evaluates an organization's ability to ensure the availability of its services. Clients benefit from increased reliability and reduced downtime, leading to uninterrupted operations and enhanced patient and provider experiences.

Working with a SOC 2 compliant company mitigates risks associated with data breaches, which can lead to reputational damage, legal complications, and financial losses. The certification demonstrates our commitment to identifying and proactively addressing potential vulnerabilities.

SOC 2 compliance is a mark of excellence in data security. Clients can confidently partner with Avandé, knowing that we adhere to the highest standards of information security and operational integrity. Partnering with Avandé elevates clients’ reputations as trusted stewards of patient data.

Choosing a SOC 2 compliant partner distinguishes a health plan or network from competitors and can provide a competitive edge in the market. It showcases a commitment to security and data protection, instilling confidence among patients, providers, regulators, and other stakeholders.

What does SOC 2 compliance mean for Avande?

Compliant with the highest operational standards

SOC 2 compliance requires an extensive auditing and documentation process that ensures best practices are in place for operation and technology divisions to prevent, detect, and repair any threat to data security.

This process ensures multiple layers of protection to prevent and address threats.

Reliable delivery of service from Avandé

SOC 2 compliance ensures the reliable delivery of services:

  • Ensuring individuals who deliver Avandé professional services to customers are properly vetted and trained.
  • Confirming the operational effectiveness of technology and facilities used for delivering service for Avandé clients.
  • Avandé software development processes, including managing changes to applications and databases.
  • Testing procedures related to data security and data encryption

Avandé Services

Prior Authorization

Cost Containment 

Self-funded Insurance Consulting

Claims Analytics

Bill Review

Healthcare Technology Services

In healthcare, where the stakes are high and patient well-being is paramount, SOC 2 compliance offers comprehensive assurance of data security and compliance. You can confidently entrust patient and provider information to Avandé, knowing that your data are protected, your reputation is upheld, and importantly, that you are contributing to a culture of quality, patient-centric care. Should you have any questions about SOC 2 compliance or any of Avandé’s data security efforts, please contact me directly.